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General Questions

What is Coupa?

Coupa is a cloud-based purchasing platform (e-Procurement) from which Renewi will be sending purchase orders to suppliers and suppliers will also be sending their invoices to Renewi. This way it is possible to automate the order and invoicing process, to make it more efficient and transparent and to strengthen cooperation with suppliers.

Are there any costs for suppliers associated with sending invoices electronically or via cXML?

Renewi does not charge suppliers to send invoices electronically or via cXML.

Is it possible for a Supplier to continue to work with Renewi in the current way

For the short term, we can continue to receive invoices through email or post. However, due to upcoming EU regulations that will mandate e-invoicing in the next few years, we strongly encourage suppliers to use PEPPOL for sending invoices.

How do I contact Renewi if I have a query related to an invoice or need to update my details?

Please see below contact detail for our different entities:

Payment & Contact details

How do I set up a new catalogue or change an existing one?

Please contact us at suppliersupport@renewi.com

How do I send an invoice via Peppol?

Please see attached link for Peppol instructions.

What is your PEPPOL registration number?

Please see link to attached contact details